[OKC/VIRTUAL] Performance Management: Growing People and Results

Your team is your greatest asset, but managing performance in the nonprofit world comes with unique challenges: limited resources, high workloads, and staff who are deeply passionate about the mission. How do you set clear expectations? How do you give feedback that motivates rather than deflates? How do you develop talent while holding people accountable? This course provides practical tools and frameworks for performance management that strengthen both individual growth and organizational results. You'll learn to conduct effective evaluations, have difficult conversations with compassion, and create a culture of continuous improvement where everyone, from entry-level staff to senior leaders, can thrive and contribute their best work.

Learning Objectives:

• Establish clear performance expectations, goals, and success metrics aligned with organizational priorities
• Conduct effective performance evaluations that provide actionable feedback and support professional development
• Navigate difficult performance conversations with empathy while maintaining accountability
• Create individual development plans that align employee growth with organizational needs
• Implement ongoing feedback systems that support continuous improvement and engagement
• Address under performance constructively through coaching, performance improvement plans, and appropriate interventions